Shipping Policy

Shipping Information

Fast, Secure & Discreet Delivery

At RealDildo, we believe premium products deserve a reliable shipping experience.

Every order is carefully prepared, securely packed, and shipped with attention to privacy and product protection. Our goal is to deliver your order safely while keeping you informed throughout the shipping process.

Whether you're ordering from nearby or across the world, we work with trusted logistics partners to provide dependable international delivery whenever possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During busy shopping periods, holidays, or promotional events, processing may take slightly longer.

Once your order has been prepared and dispatched, you'll receive a shipping confirmation email containing tracking information when available.

Estimated Delivery Times

Delivery times vary depending on your destination, customs procedures, and local courier services.

Typical delivery estimates are:

Region Estimated Delivery
United States 5–10 Business Days
Canada 7–12 Business Days
Europe 7–15 Business Days
Australia & New Zealand 7–15 Business Days
Other International Destinations 10–20 Business Days

Please note that these estimates are provided for general guidance and are not guaranteed.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery address, shipping method, and order contents.

From time to time, RealDildo may offer promotional free shipping on qualifying orders.

Any applicable shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you'll receive tracking information via email whenever tracking is available.

Tracking updates are provided by the shipping carrier and may require additional time to appear after your package has been dispatched.

If you experience unexpected delays or cannot locate your tracking information, our customer support team will be happy to assist you.

Discreet Packaging

Your privacy is important to us.

All orders are shipped in plain packaging without product names, promotional graphics, or descriptions that identify the contents.

From the outside, your shipment appears like a standard parcel.

We believe purchasing intimate products should remain a private experience from checkout to delivery.

International Shipping

RealDildo proudly serves customers in many countries around the world.

Please be aware that international shipments may be subject to:

  • Customs inspections

  • Import duties

  • Local taxes

  • Country-specific regulations

Any customs duties, taxes, or additional fees imposed by local authorities are generally the responsibility of the customer unless otherwise stated.

Before placing an order, we recommend reviewing your country's import regulations for intimate products.

Shipping Delays

Although we strive to deliver every order as quickly as possible, occasional delays may occur due to circumstances beyond our control.

These may include:

  • Customs clearance

  • Severe weather

  • Public holidays

  • Transportation disruptions

  • Carrier delays

We appreciate your patience and understanding should unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

RealDildo cannot be responsible for delivery issues caused by incorrect or incomplete shipping information provided during checkout.

If you notice an error after placing your order, please contact us as soon as possible. We'll do our best to assist before the order is dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team promptly.

To help us investigate efficiently, please provide:

  • Your order number

  • A brief description of the issue

  • Photos of the package (if damaged)

We'll work closely with the shipping carrier to determine the most appropriate solution.

Multiple Shipments

Occasionally, orders containing multiple products may be shipped separately.

This allows certain items to be dispatched more quickly or from different warehouse locations.

If this happens, you'll receive separate tracking information for each shipment whenever applicable.

Need Assistance?

If you have questions about shipping, delivery, or tracking, our customer support team is always here to help.

We'll do our best to provide timely updates and assist you throughout the delivery process.

Shipping Overview

  • Orders typically processed within 1–3 business days

  • Worldwide shipping to many destinations

  • Tracking information provided whenever available

  • Plain and discreet packaging

  • Secure delivery through trusted logistics partners

  • Friendly customer support throughout the shipping process

Our Commitment

Shipping is more than moving a package from one place to another.

It's an important part of the customer experience.

At RealDildo, we are committed to preparing every order with care, protecting your privacy through discreet packaging, and working with reliable shipping partners to deliver your purchase safely.

From the moment your order is placed until it reaches your door, our goal is to provide a shipping experience that reflects the same quality standards found throughout the RealDildo.

Before Your Order Ships

  • Order confirmation email

  • Careful quality check

  • Secure packaging

  • Tracking number provided after dispatch

While Your Order Is in Transit

  • Online tracking (when available)

  • Carrier updates

  • Customer support if assistance is needed

After Delivery

  • Inspect your package

  • Contact us promptly if there are any issues

  • Our team is available to help with eligible shipping or delivery concerns